Terms of Service

These terms cover the use of ASVA, a collections assistant for shops using TallyPrime, provided by Almmatix. By installing or using ASVA, the shop agrees to these terms.

What ASVA does

ASVA reads outstanding balances from the shop's TallyPrime, sends bills and payment reminders from the shop's own WhatsApp number, records payments customers report, and helps the shop post confirmed receipts back into Tally. ASVA never posts anything to Tally without the shop owner's confirmation.

The shop stays in control

• The shop decides who to remind and can pause any customer at any time.
• Every payment is confirmed by the owner before it is posted to Tally.
• Tally remains the accounting record; ASVA does not change the shop's books on its own.

Acceptable use

The shop will use ASVA only to communicate with its own genuine customers about genuine dues, in line with WhatsApp's policies and applicable law. Misuse (spam, messaging people who are not the shop's customers, or harassment) is not permitted and may lead to suspension.

Pilot and availability

ASVA is currently offered on a free pilot. We aim for high availability but do not guarantee uninterrupted service. Reminders depend on the shop's computer, internet, WhatsApp connection, and Tally being available.

Liability

ASVA is a tool to help a shop collect faster. The shop remains responsible for its own accounting, credit decisions, and customer relationships. To the extent permitted by law, Almmatix is not liable for indirect or consequential losses arising from use of ASVA.

Data

Our handling of data is described in the Privacy Policy, which forms part of these terms.

Changes and contact

We may update these terms; material changes will be notified. Questions: [email protected].